Privacy Policy

Your Privacy Matters to Us
As San Antonio neighbors helping local homeowners, we understand that privacy is crucial when you're considering selling your house. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cash home buying services.

Information We Collect
When you contact us about your property, we collect your name and contact information including your phone number, email address, and mailing address. We also gather details about your property such as the address, current condition, and your timeline for selling. Additionally, we collect information about your situation including your reason for selling and preferred closing date.

When you visit our website, we automatically collect basic browsing information such as which pages you visit and how long you spend on our site. We also gather device and browser information along with your IP address and general location data. We use cookies and similar technologies to improve your website experience and remember your preferences for future visits.

How We Use Your Information
We use your information primarily to help you sell your house by evaluating your property and preparing fair cash offers. This includes scheduling property visits, communicating throughout the process, coordinating with title companies and other professionals for closing, and providing updates about your transaction.

We also use your information to improve our services by better understanding San Antonio homeowners' needs, improving our website and customer experience, and analyzing which of our services are most helpful to our clients.

To stay in touch with you, we may follow up on your inquiry if we don't hear back from you, send helpful information about selling houses in San Antonio, and notify you about changes to our services that might benefit you.

How We Protect Your Information
We take protecting your personal information seriously by using secure servers and encryption to protect data transmission. Access to your information is limited to team members who need it to serve you, and we regularly update our security practices to keep your data safe. We never store sensitive financial information on our systems.

Who We Share Information With
We will never sell, rent, or trade your personal information to other companies. However, we may share your information with trusted service providers including title companies handling your closing, attorneys assisting with your transaction, contractors evaluating repair needs with your permission, and other professionals directly involved in purchasing your property. All service providers are bound by confidentiality agreements and only receive information necessary to help with your transaction.

We may also disclose information when required by law, court order, or to protect our legal rights and safety.

Your Privacy Rights
You can request to see what personal information we have about you at any time. If your contact information or situation changes, just let us know and we'll update our records. If you decide not to work with us, you can request that we delete your personal information from our systems. You can also opt out of follow-up emails or calls at any time by contacting us directly.

Cookies and Website Tracking
Our website uses cookies to remember your preferences and improve your browsing experience, track which pages are most helpful to visitors, and measure website performance to identify areas for improvement. You can disable cookies in your browser settings, though this may affect some website functionality.

Third-Party Links
Our website may contain links to other sites such as our Google reviews or Better Business Bureau profile. This privacy policy only covers our website, and other sites have their own privacy policies that we encourage you to read.

Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business practices or legal requirements. We'll post any changes on this page and update the "last modified" date below. If we make significant changes, we'll notify you by email or through a notice on our website.

Questions About Your Privacy
We're always happy to answer questions about how we handle your personal information. You can reach us by phone at (210) 939-8725, by email at [email protected]

Our Commitment to San Antonio Homeowners
As your local cash home buyers, we're committed to treating your personal information with the same respect and care we'd want for our own families. Your trust is the foundation of our business, and we work hard every day to earn and maintain it.